our privacy statement

TINYTALK is a safe and secure shopping site. Therefore your privacy is very important to us. This privacy statement explains our data collection, use and safeguard practices concerning the personal information you provide us on our Web site. By using this site, you consent to the data collection practices described in this statement.

When you register as a member of the TinyTalk website you will be agreeing to be bound by our privacy policy i.e. you agree to our use of any personal information that we may collect from you as a member of the TinyTalk website as set out in this privacy policy. If you do not give your consent, then please do not register with our website.

Our privacy policy is simple.

1. Collection of Information
TinyTalk collects the details provided by you on registration together with the information we learn about you through your use of the service. We may collect additional information through your participation in any promotions and competitions offered by us.

2. Subscribers
If you decide not to become a member of the TinyTalk website but wish to subscribe to one or more of our newsletters we will need to collect your e-mail address in order to send our newsletters to you. We will not use your e-mail address for any other purpose unless you have also opted in elsewhere to receive further information from us.

3. Sensitive Information
We are required by law to advise you that occasionally the selections you make when using our services may indicate information about you that you may regard as sensitive such as the state of your health or your sexual orientation. As with all of the personal information you provide to us, you can be assured that any sensitive information you choose to supply to us will only be used in accordance with this privacy policy.

4. How we use the Information you provide
We use the information we collect to supply our services to you. We may also use your contact details to communicate with you. We may contact you by e-mail, post, text message or telephone. We may use your information to send you information, special offers, promotions, coupons and free samples.

5. Disclosure of your information
Your information may be passed to and used by our group companies and other third party partners. We will not pass your information to anyone else other than successors in title to our business and suppliers that process data on our behalf. Please note that some of our group companies and third party partners may be located overseas in countries which do not have as extensive data protection laws as in the European Union.

6. Other web sites
Where we provide links to third party web sites which are not affiliated with TinyTalk, even if TinyTalk branding appears on these sites, such sites are out of our control and are not covered by this Privacy Policy. If you access these sites by using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy.

7. Cookies
Use of Cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

session cookies - temporary cookies that remain in the cookie file of your browser until you leave the site;

persistent cookies - these remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies.
Cookies cannot be used by themselves to identify you.
Find out more about cookies

How we use cookies on our website and what information we collect

Session cookies:

·  To allow you to carry information across pages of our site and avoid having to log-in many times.

·  Within registration to allow you to access stored information.

Persistent cookies:

·  To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

·  To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

·  Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

·  To store registration information so that you only have to re-enter your password each time you visit the site.

Third-party cookies:
Third parties serve cookies via this site. These are used for the following purposes:

·  To serve advertisements on our site and track whether these advertisements are clicked on by users.

·  To control how often you are shown a particular advertisement.

·  To tailor content to your preferences.

·  To count the number of anonymous users of our site.

Use of web beacons

Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third-party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Find out more about web beacons

Disabling or enabling cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

What can I do to manage cookies stored on my computer?
There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as 'P3P' features (Privacy Preferences Platform). Find further information on P3P.

You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:

·  Open 'Windows Explorer'

·  Click on the 'Search' button on the tool bar

·  Type 'cookie' into the search box for 'Folders and Files'

·  Select 'My Computer' in the 'Look In' box

·  Click 'Search Now'

·  Double click on the folders that are found

·  'Select' any cookie file

·  Hit the 'Delete' button on your keyboard

If you are not using Microsoft Windows Explorer, then you should select 'cookies' in the 'Help' function for information on where to find your cookie folder.

What can I do to stop cookies being installed on my browser?

All web browsers enable you to set your cookie preferences before you start surfing.
Netscape Navigator 3.0
Internet Explorer 3.0
Netscape 4.0+
Internet Explorer 4.0
Internet Explorer 5.0+
Netscape 6.0+

I like to control which cookies are being set on my browser, but the alerts are rather annoying - is there any way that I can stop them?

The most up-to-date versions of browser technology enable you to set your preferences with more sophistication so that you can choose which cookies to accept or reject. They use a system called P3P (Privacy Preferences Platform) to match your preferences with the privacy policy of a website. For more information about this, please click below. Set preferences on Internet Explorer 6
Set preferences on Netscape 7

8. Children
We do not allow persons who we know to be 13 or younger to become members of the TinyTalk website and do not therefore knowingly solicit personal information from persons aged 13 or younger or share such information with third parties. We discourage members under the age of 16 from participating in chat or bulletin boards.

9. Chat Rooms and Bulletin Boards
Please note that our chat rooms and bulletin boards are open to the public and if you choose to disclose personal information in these areas you are consenting to its unrestricted distribution throughout the TinyTalk website and to and by other the TinyTalk website members.

10. General
Your personal information will be held and used by us in accordance with UK data protection legislation. You have a right to access the personal information that is held about you. To obtain a copy of the personal information TinyTalk holds about you please write to the address below enclosing your name, address, and a cheque for £10 payable to TinyTalk UK Ltd - Access Right.

We may change this privacy policy from time to time. Any change will take effect once the revised privacy policy is available on the the TinyTalk website home page.

If you have any queries about this privacy policy, please write to us at www.tinytalk.co.uk or write to us at Head Office, TinyTalk, PO BOX 901, Guildford, Surrey, GU1 4ZU.

Please see the full text of our Terms of Service.